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System Requirements

Platform ComponentOperating System

Web Browsers

The latest versions are recommended

Hardware & DevicesCamera & AudioID Validation via Smartphone

Internet

A consistent, uninterrupted internet speed is required for an ideal experience

Pre-Closing Document Review for Signers

Microsoft® 8.1+

macOS® X 10.11+

Google ChromeTM

Mozilla Firefox

Microsoft Edge

Microsoft Internet Explorer

Chromium-based versions of Opera (versions 59+)

Safari®

Desktop

Laptop

Keyboard & Mouse

Tablet devices with a minimum screen size of 10-inches when using a compatible web browser

iOS 11+ Apple® iPad® when using the Pavaso app for the iPad

N/AN/A5 MBPS upload and download speed

Web Closing

In-Person, Fully Digital & Hybrid eClosings

Microsoft 8.1+

macOS X 10.11+

Google Chrome

Mozilla Firefox

Microsoft Edge

Microsoft Internet Explorer

Chromium-based versions of Opera (versions 59+)

Safari

Desktop

Laptop

Keyboard & Mouse

Tablet devices with a minimum screen size of 10-inches

N/AN/A5 MBPS upload and download speed

Multi-Device Closing

In-Person, Contact-Free eClosings

Microsoft 8.1+

macOS X 10.11+

Google Chrome

Mozilla Firefox

Microsoft Edge

Microsoft Internet Explorer

Chromium-based versions of Opera (versions 59+)

Safari

Desktop

Laptop

Keyboard & Mouse

Tablet devices with a minimum screen size of 10-inches

N/ASmartphone with camera and text capability (optional)5 MBPS upload and download speed
Remote Online Notary (RON)*

Microsoft 8.1+

macOS X 10.11+

Google Chrome (versions 72+)

Mozilla Firefox (version 52+)

Chromium-based versions of Microsoft Edge (versions 79+)

Chromium-based versions of Opera (versions 59+)

Safari (version 13+)

Desktop

Laptop

Microsoft Surface Pro hybrid laptop device

Keyboard & Mouse

iOS 11+ iPad when using the Pavaso app for the iPad

Camera

Microphone

Speakers

Smartphone with camera and text capability15 MBPS upload and download speed

Essential Notary

Remote Ink-Signed Notary (RIN) **

Microsoft 8.1+

macOS X 10.11+

Google Chrome (versions 72+)

Mozilla Firefox (version 52+)

Chromium-based versions of Microsoft Edge (versions 79+)

Chromium-based versions of Opera (versions 59+)

Safari (version 13+)

Desktop

Laptop

Microsoft Surface Pro hybrid laptop device

Keyboard & Mouse

iOS 11+ iPad when using the Pavaso app for the iPad

Camera
Microphone
Speakers
Smartphone with camera and text capability15 MBPS upload and download speed

Notes:
  • Pavaso is not currently optimized to complete eClosings on a smartphone device.
  • For an ideal experience, a laptop with touchscreen is recommended but not required. When using a laptop with a touchscreen or tablet, a stylus pen is recommended but not required.
  • Signature pads are not compatible with Pavaso’s closing solutions.
  • Older versions of Chrome and Firefox not listed above are compatible with Pavaso’s RON; however, the Pavaso Screen Share plugin is required and available in the Chrome Web Store. Internet Explorer and older versions of Edge, Opera and Safari not listed above are not compatible. Mac desktop and laptops require Chrome or Firefox browsers for RON and Essential Notary signings when older browsers are used.
  • Microsoft Surface Pro is the only hybrid laptop device supported for RON and Essential Notary signings.
  • Pavaso’s RON and Essential Notary require a camera, microphone, and speakers to communicate with the notary.
  • During the RON and Essential Notary signings, signers and witnesses are required to validate their photo ID through a trusted third-party identity verification service. Signers and witnesses must use their smartphone to take a picture of their photo ID and upload it via text. Signers must be able to receive and send messages to U.S.-based phone numbers to complete the ID validation. The ID validation text cannot be sent to third-party messaging services. iPhone® users must use Safari to validate their ID.
  • You may use this tool to test your internet speed.


* Due to platform capabilities, state law or regulation, or all, electronic notarization and remote online notarization are not available in all areas.

** Users should consult their title insurance underwriter, if applicable, laws, regulations and Executive Orders applicable to each signing session. Users are solely responsible for all steps necessary to ascertain, determine, meet and verify compliance with all applicable orders, laws, regulations, rules and requirements governing any notarial or other execution of writings facilitated in whole or part through Pavaso’s Essential Notary™ or any other Pavaso technology.

Apple®, macOS®, Safari®, iPad®, and iPnone® are registered trademarks of Apple Inc.

IOS is a trademark or registered trademark of Cisco in the U.S. and other countries.

ChromeTM browser and ChromiumTM open source project are trademarks of Google LLC.

Mozilla and Firefox are trademarks of the Mozilla Foundation in the U.S. and other countries.

The Opera word mark is trademark of Opera Software AS (a Norwegian company) in Singapore, Norway, the European Union and other countries.

Microsoft®, Microsoft® Edge and Microsoft® Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries.

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