Support Center
Contact Us
Support Hours:
Monday – Saturday, 6 AM – 8 PM CST
Email: support@pavaso.com
Phone: (866) 288-7051
Pavaso's New Signing Experience
If you have questions about enabling our new signing experience or would like to see a demonstration, please contact support@pavaso.com.
Remote Online Notarization* (RON)
In-Person eNotarization* (IPEN)
Pavaso Resources
Remote Online Notarization* (RON)
- Creating a RON Test Order
- Frequently Asked Questions
- ID Validation Tips
- Observer Role
- RON App Notary Guide
- RON Notary Guide
- RON Signer Guide
- Screen Sharing for Mac Users
- Security Question Statuses
- Signer Pre-Close Review and System Test
- System Requirements
- System Test Troubleshooting
- Witness Tag (In-Person)
- Witness Tag (Remote)
State Documentation
eNotary Information for Mobile Notaries/eNotaries
Common Scenarios
- Activating Your Account
- Assign a Closing Agent
- Assign a Notary
- Consumer Did Not Receive Invitation Email
- Consumer Email is Incorrect
- Deleting/Removing a Consumer
- Documents Did Not Batch Sign
- Mark a Document for Wet Signature
- Order is Not in Pending Closing Status
- Order is Not in My Order Lobby
- Resend an Invitation Email
- Resetting a PIN
- Resetting a Password
- System and Hardware Requirements
- Update Contact Information
- Upload a Document
System Features
- Copying Tags
- Configuration Screen
- Creating a Cash Order
- Creating an Order
- Creating a RON Test Order
- Deleting a Document
- Document Audience
- Document Review and Account Creation Status
- Document Templates
- InstaTag Toolbar
- Order Configuration
- Order Details
- Printing Without a QR Code Sheet
- Printing and Importing Wet Sign Documents
- Push to Pending Closing
- Rearranging the Document List
- Releasing an Order
- Tagging Documents
- Title Holder Role
- Witness Tag (In-Person)
Essential Notary | Pavaso's Remote Ink Notarization (RIN) Solution
The Consumer Process (Buyers & Sellers)
System Navigation
Release Notes
Early Disclosures
*Due to state law or regulation or both, electronic notarization and remote online notarization are not available in all areas.
Pavaso, Inc. All rights reserved. This document, its content and its materials, in any form or media, is proprietary and confidential and shall be considered the sole property of Pavaso. It may not be copied, distributed or reproduced in whole or in part, nor transmitted to any third party without Pavaso’s prior written consent. Pavaso makes no express or implied warranty respecting the information presented and assumes no responsibility for errors or omissions.