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Pavaso at ACUMA’s Digital Mortgage Showcase

October 22, 2020


Join Our Half-Day Virtual Event


Your single-source solution for eClosings

Pavaso empowers credit unions to streamline the entire closing process in all 50 states through one secure, collaborative platform that connects all permissible parties to exchange information and documents, communicate and collaborate in real time. Providing a best in class member experience, Pavaso supports all real estate closing options, traditional, fully paperless and hybrid eClosings. Delivering process improvements throughout application, pre-closing, closing and post-closing, Pavaso offers a true “full service” eClosing platform, that can perform a completely paperless eClosing in as little as 15 minutes.

Event Agenda

October 22, 2020

9:00 AM – 1:30 PM PT | 11:00 AM – 3:30 PM CT | 12:00 - 4:30 PM ET

12:00 – 12:10 PM ET
Opening Remarks & Event Kick Off


Brooks Yeager, President, Pavaso

Tracy Ashfield, President, American Credit Union Mortgage Association (ACUMA)

Brooks Yeager
President, Pavaso

Brooks Yeager is President of Pavaso and is responsible for the overall operations and management. He is focused on customer experience with a goal to ensure that customers love using Pavaso’s eClosing platform and have confidence in the team supporting them.

Brooks also holds a role as Senior Vice President for Old Republic Title where he has spent the last 4 years implementing divisional growth strategies and technology initiatives. Prior to joining Old Republic Title he spent close to 10 years at RamQuest where he ran the business unit in charge of building integrations with title related service providers. He was also involved in Pavaso and creating the digital closing platform we have today.

Tracy Ashfield
President, American Credit Union Mortgage Association (ACUMA)

Tracy Ashfield has worked as a consultant and subject matter expert with ACUMA since 2000. In that time, working with founder and former president Bob Dorsa, she has helped the non-profit grow from a handful of members to an organization with more than 400 mortgage-lending credit union leaders. During her years with the association, Ashfield has been the curator of ACUMA’s event programming, bringing relevant and timely educational content to the growing list of members.

Tracy is a well-known figure in credit unions with nearly 30 years in mortgage banking leadership roles at numerous mortgage banking firms. She also headed Mortgage Development for CUNA Mutual Group. In 2000 she created Ashfield & Associates, a consulting and training firm that assists credit unions, large and small, with mortgage lending strategy, program development, policies, product design, training and strategic planning.

12:15 – 12:45 PM ET
Remote Online Notarization* (RON) Demo with Q&A


Jay Hollis, Vice President of Product Strategy, Pavaso

Breanne Haas, Training Manager, Pavaso

Phil Reichers, Vice President of Sales, Pavaso

*Due to platform capabilities, state law or regulation or all, remote online notarization is not available in all areas.

12:50 – 1:30 PM ET
orTELOS - National Post Close Document Services Overview & Technology Demo with Q&A


Learn about post-closing solutions from Old Republic, providing the level of quality and technology needed for today without sacrificing the service your customers want and have come to expect in today’s digital age.

Assignment Services | Lien Release/Reconveyance Services | National Recording Services | Substitution of Trustee Services | Document Retrieval Services

Presenter: Jennifer Tilton, Director of Business Development, Data and Analytics, Old Republic Title

Jennifer Tilton
Director of Business Development, Data and Analytics, Old Republic Title

Jennifer Tilton has been with Old Republic for 3 years, however, provides over 20 years of industry knowledge and experience in consultive sales strategies revolving around Property Data, Analytics, and Technology Solutions as it relates to Financial Institutions, Settlement Service Providers, and Title Companies Nationally. Specializing in process workflows and analysis within the guidelines of compliance and regulatory guidelines, Jennifer has provided insight to many companies over the years on how to maintain service and structure. Jennifer enjoys working with customers to find a process that fits their unique needs.

1:35 – 2:15 PM ET
Interview with Industry Subject Matter Expert Camelia Martin, Managing Director, Digital Mortgage Advisory Group, Falcon Capital Advisors


Listen in as we ask questions covering topics such as eNote/eVault, FHLB, GNMA and more.

Moderator: Phil Reichers, Vice President of Sales, Pavaso

Special Guest: Camelia Martin, Managing Director, Digital Mortgage Advisory Group, Falcon Capital Advisors

Camelia Martin
Managing Director, Digital Mortgage Advisory Group, Falcon Capital Advisors

Camelia Martin has over 15 years of experience in mortgage finance technology services. She leads Falcon Capital Advisors’ Digital Mortgage Advisory Group and works with all types of mortgage industry participants to facilitate their digital mortgage adoption efforts. Martin is regarded as a leading subject matter expert in the implementation of digital mortgage closings and electronic promissory notes (eNotes). Her experience includes industry-wide initiatives which have directly supported digital mortgage acceptance programs for key participants such as Ginnie Mae and the Federal Home Loan Banks.

Martin has a proven track record for executing strategic, mission-critical initiatives at the enterprise level. She combines a unique cross-section of experience in operations, compliance, risk management, process reengineering and project management. Prior to joining Falcon Capital Advisors, Martin held various senior-level positions in the legal, risk and operations departments at MERSCORP Holdings, Inc. During this time, she led the integration of hundreds of participants onto the mortgage loan registries, the launch of new product offerings and the automation of multiple internal business processes.

Martin was selected as a 2020 HousingWire Woman of Influence in recognition of her efforts to support the industry’s adoption of digital mortgage closings. She also currently serves as a member of MISMO’s Strategic Planning Committee.

2:20 – 3:45 PM ET
Panel Discussion: How Credit Unions can effectively deploy and scale eClosings (and why now) with Q&A


Hear from our panel of experienced subject matter experts who have implemented digital closings and would play a key role in any credit union’s eClosing strategy and ask questions after.

Moderator: Eric Lapin, National Business Officer, Old Republic Title, National Services Division


Anndrea Hart, Director of Residential Title, Servion Group

Karlin Swenson, Mortgage LOS Analyst, Wings Financial Credit Union

Vonda Renfrow, Vice President/Director, Collateral Management, Federal Home Loan Bank of Des Moines

Phil Reichers, Vice President of Sales, Pavaso

Anndrea Hart
Director of Residential Title, Servion Group

Anndrea Hart serves as director of residential title for Servion Title, a division of The Servion Group. Anndrea joined The Servion Group (then C.U. Mortgage Services) in 1997. Over the years, she progressed through a series of roles including Recording Manager and Production & Recording Manager. She became director of residential title in June of 2018.

Today, Anndrea’s responsibilities include managing Servion Title’s residential operations, growing the residential side of the business, and overseeing the closing department. She supervises a staff of approximately 20 people, including title closers, recording specialists, and title examiners. Relationships are central to Anndrea’s business philosophy. She works diligently to develop strong, long-term relationships with lenders and with internal partners, ultimately leading to better, more efficient service that meets or exceeds expectations.

Prior to joining Servion, Anndrea worked for seven years at Twin City Co-ops Credit Union (now SPIRE Credit Union). Active in the community, Anndrea volunteers with Toys for Tots Twin Cities, the Junior Achievement program at Sunnyside Elementary School in New Brighton, MN, and with a local Twin Cities food shelf. Anndrea and her husband, Craig, live in St. Paul. She has three grown daughters.

Karlin Swenson
Mortgage LOS Analyst, Wings Financial Credit Union

Karlin Swenson has been in the credit union industry for over 26 years. He has held several roles in mortgage lending and is currently the Mortgage LOS Analyst for Wings Financial Credit Union. Karlin’s primary focus is technology. He collaborates with the Wings IT and mortgage teams developing testing, customizing & implementing efficiencies throughout the mortgage process.

Vonda Renfrow
Vice President/Director, Collateral Management, Federal Home Loan Bank of Des Moines

Vonda Renfrow is the vice president and director of collateral management at the Federal Home Loan Bank of Des Moines. Ms. Renfrow joined the Bank in April 2013 and has responsibility for collateral operations and digital onboarding. Ms. Renfrow led the eNote/eMortgage initiative for the Des Moines Bank that went live July 1, 2020. Prior to joining the Bank she was vice president of Pleasantville State Bank where she was credited for starting a successful secondary market mortgage lending program. Ms. Renfrow holds a Bachelor of Science from Iowa State University in Ames, Iowa.

Phil Reichers
Vice President of Sales, Pavaso

Phil is an experienced mortgage and technology executive that has exhibited high levels of success in retail, correspondent, and wholesale channels. Throughout his nearly 20 years in our industry, he has lead multi-billion dollar mortgage divisions, successfully managed nationwide sales and operations teams, and executed countless technology implementations. Phil previously spent 11 years in various roles at Wells Fargo Home Mortgage followed by 4 years as Director at the Pentagon Federal Credit Union (PenFed). Phil is also a two time recipient of the Central Intelligence Agency’s (CIA) Exceptional Performance Award. Currently, Phil leads Sales at Pavaso, a true full-service eClosing platform that can perform a completely paperless closing in as little as 15 minutes and deliver process improvements throughout application, pre-closing, closing and post-closing.

Eric Lapin
National Business Officer, Old Republic Title, National Services Division

Eric Lapin is an industry veteran in the mortgage, technology, title and innovation sectors. With 24 years of experience in financial services, Eric has managed business functions related to underwriting, enterprise business development, sales and sales management, technology, risk mitigation, strategic innovation, data and analytics across the mortgage life cycle and capital markets.


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More Information

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